The choice to outsource services within your business can be a complex one and requires a thorough due diligence process. Remember you are entrusting another business to provide not just operational support but the delivery of the entire business process. Whether it be Information Technology, Human Resources, Facilities Management or Finance, there are some obvious points to consider and some less recognisable areas which require your attention.
International Organisation for Standardisation (ISO) is a global international standard for regulatory compliance across a range of business fields. The most common is ISO 9001 for quality management standards. Companies with ISO Certification, like Challenger®️, are regularly audited by independent accreditation organisations and issued with improvement notices if required, together with updated re-certification. ISO Certification is the gold standard in terms of measuring a service provider’s processes, systems and adherence to the standards.
Have you ever wondered what is important to you in terms of cleaning? Do you focus on Cost, Compliance or Quality more? Do you lean toward two or prefer all three areas equally for a Balanced approach? Take the test and we can shed some light on it for you.